Privacy notice

Version 2026-10-12. Loud and Heavy Booking, a DBA of 5THN Music LLC, Amarillo, Texas.

What we collect

• Your login: name, email, cell number if you give it, and a scrambled copy of your password.
• For acts: the details you or your agent enter, such as pay ranges, set lengths, links, photos, stage plots, input lists and the band leader’s contact.
• For venues: the room’s details, photos, music nights, typical pay and a contact person.
• Shows: dates, times, pay, who played, who booked it, flyers, and the commission owed and paid.
• When you agree to these terms or to texts, on a sign up, a login link or any public form, we keep when, which version, and the internet address it came from, as proof of that agreement.
• Fans: who you follow, and whether you want emails.
• Website forms: what you send through the contact form or the Get featured form (name, email, phone, your band, links and what you want to promote), and the internet address it came from, to stop spam. Only Grant and our blog writers see a feature request.
• A battle of the bands: a band’s application (the band, who we talk to, their email and phone, links, lineup, bio and photo), a fan vote (name, email and phone, used to keep it one vote a person), crowd vote purchases (name and email, with the payment itself on Stripe) and the judges’ scorecards.
• Notes you leave under Make this better, with your name on them, for Grant to read.

What we do not do

• We do not sell your information, or share it for anyone else’s advertising.
• We use one cookie, to keep you signed in. No tracking pixels, no ad networks, no session recording, and so no cookie banner: there is nothing to ask you about.
• The music and video players on the website (Spotify, YouTube and the like) load only when you press Play on them. Until then nothing from those companies reaches your browser. Once you press, that company’s player may set its own cookies under its own privacy policy.
• We do not use your information to train any automated system.
• Agents do not see a band leader’s private contact details or a venue’s unless they work that venue.

Who sees what

People on a show see what they need to play it: the act sees the venue, times and pay; the venue sees the act and the times; our designer sees what goes on the flyer. Upcoming public shows (act, venue, date, time) are listed publicly. Private events never are.

These companies handle data for us (our sub-processors), as of 12 Oct 2026. If this list changes, the date here changes with it.

• Railway: runs the app, holds the database and the uploaded files (United States).
• Stripe: takes card payments on its own pages; we never see a card number.
• Google: sends our email notices from a Gmail account.
• Resend: the standby email sender, used only if we switch away from Gmail.
• The Door and Space-mail: our own ticketing and email list apps, run the same way as this one on Railway.

If you join our email list, your email goes to Space-mail, where you can unsubscribe with one press. A venue or an act that does business through us can ask for a one page data processing agreement at the address below: what we process for you, who handles it, and deletion on request.

Email and texts

Notices about your own offers, shows, invoices and flyers are the app working; you can switch them off on your account page. An email about a show from an act you follow carries a one press unsubscribe link at the bottom.

We only text you if you tick the box for it. Reply STOP to stop, HELP for help. Message and data rates may apply. Saying yes to texts is never a condition of anything.

How long we keep it

For as long as your account is open. Show and payment records are kept after that, because they are business records. Close your account and we remove your personal details and keep only what the law or our books require.

Your choices

You can see, fix, download or delete your information at any time. Most of it you can change yourself on your account and act or venue pages. Your account page has a Download my data button, which gives you one file with everything this app holds about your login, and a Close my account button, which removes your personal details right away. For anything else, contact us below. We answer within 10 business days.

Children

Accounts are for people 18 and older. We do not knowingly collect information from anyone under 13. Acts may tell us a member is under 21 so we book them only where they are allowed.

Keeping it safe

Passwords are stored scrambled, never readable. Connections are encrypted. Only the people who need a record can open it. If something goes wrong with your information, we will tell you as Texas law requires.

Contact

grant@loudandheavybooking.com.